At free-vienna-tours.com, we are committed to protecting the privacy and personal information of our tour participants and website visitors. This privacy policy outlines how we collect, process, and safeguard personal data of individuals who visit free-vienna-tours.com, regardless of their location. It also addresses privacy rights and legal protections for those using our platform.
free-vienna-tours.com is the controller and responsible for the operation of the site. If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us at [email protected].
Types of Information Collected
Personal Information
- Includes name, email address, nationality, etc.
- This information is provided voluntarily when booking a tour or contacting us.
Non-personal Data
- Technical information collected automatically during your visit, such as browser type, IP address, and pages visited.
Demographic Information
- Age, gender, country of origin, obtained through voluntary surveys or tour bookings.
Communication Content
- Information sent through interactions on the site, such as inquiries about our free tours or feedback.
Open Posts
- Information submitted for public display on the site, such as reviews or comments about our tours.
User Preferences
- Identifies tour preferences, stored with user consent through technologies such as cookies.
Use of Cookies
We use cookies to improve user experience and personalize the site. You can manage cookies through your browser settings.
Purpose of Data Processing
We process user information to:
- Respond to inquiries about our free tours
- Improve our tour offerings and website content
- Conduct research to enhance our services
- Personalize user experience on our website
- Comply with regulatory obligations related to tourism services
Data Retention
User information is deleted when no longer needed or when the user requests its deletion, unless retention is required by law.
Information Sharing and Disclosure
We may share information with third parties for the operation of the site and our tours, and in cases required by law. The privacy of minors is protected in accordance with applicable laws.
Rights and Legal Protection
Users have rights to access, correct, and request deletion of their information.
Policy Changes
Any changes to the Privacy Policy will be reflected with an update to the revision date. We recommend that you review this policy periodically.
By using the Site and our free tour services, you accept the terms of this Privacy Policy.